Reviews & reputation — checked, not claimed

Everyone's heard the builder horror stories. Here's the paper trail that says we're not one of them.

Every review below is public — written by real customers on Google and Facebook, where we can't edit or delete a word of it. Read them, then check us against the official registers. If we ever let a job slip, you'd be reading about it right here.

★★★★★ 5.0 · 41 Google reviews · 100% recommended on Facebook (11 reviews)

Request a Quote Call Luke — 07460 232373

Don't take our word for it

Four places you can check us, right now

Cowboy builders survive on being unverifiable. So we're the opposite: here's every register we're on — click through and check the source yourself.

Our director Luke Regan is personally Chartered with the CIOB (Member No. 2082913) — a professional grade held by fewer than 2% of people in UK construction. It can't be bought, and it can be taken away — which is rather the point.

In their words

From people who felt exactly how you might feel now

We didn't pick the gushing ones. We picked the ones that started nervous — because that's who most of our customers are when they first call.

“Luke was really professional and explained what he was doing and why when I didn't understand something. He took the time to ensure he never left a mess when he was done for the day, and was always polite and professional. He even explained what I'd need for the decorating I hadn't paid him for.”

Antoinette Hill · Internal wall / nursery · Google

“From the initial consultation through to completion, Luke demonstrated exceptional professionalism, attention to detail, and clear communication throughout. The quality of the workmanship is outstanding — the new driveway has completely transformed the look of our property.”

Penelope Hill · Block-paved driveway · Google

“Luke installed an RSJ beam as part of our kitchen renovation and we couldn't be happier with the result! He worked efficiently, kept the space clean and tidy, and approached the job with real professionalism.”

Rebecca · RSJ / kitchen · Google

“Professional, fully insured, and highly skilled. From the initial consultation to the final touches, communication was clear and work quality was excellent. They handled everything efficiently, on time, and with attention to detail.”

Deanah P · Home renovation · Google & Facebook

“Luke came out to quote — very professional, explained everything and quoted quickly. Also managed to fit us in for the dates we needed. Work was high quality also. Very happy, thank you to Luke and the team.”

Alan Walklett · General building · Google

“Great service, very professional and easy to do business with, highly recommend.”

Google review · one of 41 at 5.0★

Read all 41 on Google →

If you've been burned before

The four protections a horror story never had

A Chartered director, personally on the hook

Most horror stories share one thing: nobody accountable. Here, the person managing your job is the director — Chartered with the CIOB (No. 2082913), on your site, on his mobile. A chartership takes a career to earn and one bad job to lose.

Building Control sign-off — not our word, the council's

Every notifiable job is inspected and certified by Building Control. You get the completion paperwork — the thing every "cash job, no paperwork" horror story is missing when it's time to sell the house.

A 10-year insurance-backed guarantee

Most builders don't offer one. Ours means your warranty is underwritten by an independent insurer — so your protection exists even separately from us. It's what a confident contractor offers.

A fixed written quotation — before we lift a trowel

The scope, the spec and the price, in writing. If something genuinely unforeseen turns up mid-job, you get the options and prices in writing too — nothing added to the bill you haven't agreed first.

One honest caveat: we're rarely the cheapest quote. The horror stories usually start with the lowest one — the price that never included doing it properly. We'd rather lose a job on price than win it on a corner we'd have to cut. We build it right, once.

Ready when you are

Talk to the builder the reviews are about

Tell us what you're planning — or just bring us the quotes you've already got and we'll tell you, honestly, what we'd do differently. No pressure, no obligation, response within 24 hours.

Request a Quote

Prefer to talk? 07460 232373 · luke@swiftbrick.co.uk